Intrepid Canvas Shipping Policy
Currently, Intrepid Canada ships across Canada, the United States and Internationally.
Shipment processing time
Orders are processed within 24 hours. Deliveries do occur on weekends but not on holidays.
Shipping time can vary depending on the product. Generally, products should take no longer than two weeks for delivery, with the following exceptions – these products may take up to 3 weeks to arrive:
- Neewer Ring Light Kit
- Neewer Green Screen and clamps
- EasyPix Creator Kit
- iHomx device stand
If there is a high volume of orders or unexpected delays, Intrepid Canvas will inform customers directly.
Shipping rates and delivery estimates
Canada Post shipping charges for your order will be calculated and displayed at checkout.
For these products only, the following applies:
- Both the Gerriets 5x5’ Sprung Floor and the Glassless Mirror products will be shipped by Fedex.
- Shipping is free for these products only.
- Both the Gerriets 5x5’ Sprung Floor and the Glassless Mirror products will be shipped individually and will not be shipped together bundled with your other product purchases.
Shipment to P.O. boxes
Intrepid Canvas cannot ship items to P.O. boxes
Shipment confirmation and order tracking
Customers will receive a confirmation when their item has shipped.
Customs, duties, and taxes
All customs and duties charges for imported goods are covered by Intrepid Canvas. Where appropriate, customers are only charged additionally for HST and shipping, with the exception of the two products where shipping is free (see shipping rates on this policy).
Intrepid Canvas is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
We reserve the right to update, change or replace any part of this Shipping Policy by posting updates and changes to our website.